The SWRB Puritan Hard Drive comes with a three-year hardware warranty. If the drive fails because of manufacturer defect under normal usage, you may return the drive to us and we will replace the defective unit with a fully restored comparable drive free of charge. If the drive failure is determined, in our sole discretion, to be caused by user misuse, abuse, accident, neglect, or improper installation/connection/maintenance, we will provide a comparable fully restored replacement unit at a cost of $99.95 (this fee includes return shipping to you and is implemented just to cover some of our costs). Furthermore, even after the three year warranty period, we will make our best effort to provide you with a fully restored comparable drive at the lowest possible cost -- as it has always been our goal at SWRB to make ministry a priority, to be a blessing to you and to glorify God in the process.

PURITAN HARD DRIVE BACK UP SUGGESTIONS

We strongly encourage users who do not require the portability the USB external hard drive provides, to transfer the application software and digital resources to a more secure internal drive either in their desktop or notebook computer. We will include, on the drive and online, an instructional video to walk the user through the simple and straightforward transfer process. As with all data that resides on storage devices, we highly recommend the use of off-line (Windows Backup or Mac OS X Time Machine, etc.) or online storage services like SOS Online Backup, Carbonite, Mozy, etc., to back up the full contents of the Puritan Hard Drive. Ultimately, the choice of backup methods you employ is your decision and your responsibility.