Greetings,On Wednesday 9/12/07, we were experiencing trouble with 3 of our servers—strangely, all hardware-related. We were able to successfully resolve issues involving at least two servers but the third server continued to give us intermittent problems, and it happened to be our database server—one of our key servers.
To make a long story short, after several long hours of debugging, testing, re-installing, re-seating, replacing, and repeating myself to tech support (we went through 4 different techs in 24 hours), we were finally able to determine that the motherboard itself was the potential culprit. A few hours later, a replacement motherboard was delivered and installed and we were finally able to get the system back up at 9:30pm 9/13/07 for which we are thankful beyond words.
The problem appears to have been resolved but only time will tell. We'll continue to monitor the systems closely for any pending issues. If we do experience downtime again, please understand that we will do everything humanly possible to get it resolved immediately.
We appreciate your patience and prayers during this very difficult time for us. It's never enjoyable when servers "go down" for any length of time and we do all we can to ensure they do not. But sometimes it's simply out of our hands and we're left wondering what the Lord is trying to teach us through it all. For me, I think the most important lesson is learning to keep our priorities straight and keeping the Lord first and foremost. There's more to life than work, business, the web, and yes, SermonAudio.
Job 13:15 "Though he slay me, yet will I trust in him.."
Thank you for your support. We will continue to plow ahead. One thing is for sure, this will probably not be the last time we go through this experience.
Sincerely,
Steven Lee
Founder, SermonAudio.com