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Breaking News All | Religion | Society | Tech | Choice | SA Newsroom
FRONT PAGE  |  1/22/2021
WEDNESDAY, NOV 11, 2020  |  3 comments
Chick-fil-A Is America’s Favorite Fast-Food Restaurant for 6th Straight Year
For the sixth straight year, Chick-fil-A is America’s favorite fast-food restaurant in a major consumer survey.

The 2020 American Customer Satisfaction Index (ACSI), based on interviews with 23,312 customers, placed Chick-fil-A No. 1 in customer satisfaction among fast-food restaurants, followed in order by Chipotle Mexican Grill, Arby’s, Domino’s, Dunkin’, KFC, Panera Bread, Subway, Papa John’s and Starbucks at No. 10. McDonald’s finished last, at No. 19.

It’s the sixth straight that Chick-fil-A has topped the ACSI survey, even though its score fell from 86 to 84. By comparison, second-place Chipotle had a score of 80. ...


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News Item11/11/2020 10:33 PM
Deanna | Houston, TX  Find all comments by Deanna
I’m in Conroe TX, close to where the commenter below lives, and I love my Chick-fil-a. I go almost daily for my chicken minis. And yup we have two drive through lanes.
3

News Item11/11/2020 6:59 PM
No name | Just south of Memphis  Find all comments by No name
The crazy thing is that even with both lanes rapping around the building(in many cases around here backed up to the road) and a full dining room, they’ll still serve you faster than McDonald’s or such
2

News Item11/11/2020 2:23 PM
Neil | Tucson  Find all comments by Neil
We were in Spring, TX (Houston suburb) and to our amazement, there were not one but *two* drive-through lanes filled with cars. So we just walked in.

Typical Texas.

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